Privacy Policy

We collect information you provide directly to us and information gathered automatically when you use our website.

Information You Provide

• Contact form submissions: Name, email address, phone number, company name, and any message content you include when reaching out to us.
• Newsletter signup: Email address when you subscribe to our newsletter or industry updates.
• Quote requests: Project details, facility type, location, and contact information when you request a site assessment or quote.

Information Collected Automatically

• Usage data: Pages visited, time spent on pages, referring URLs, and navigation patterns.
• Device information: Browser type, operating system, screen resolution, and IP address.
• Cookies and similar technologies: Session cookies, preference cookies, and analytics cookies as described in the Cookies section below.

We use the information we collect for the following purposes:

• Respond to your inquiries, contact form submissions, and quote requests
• Send newsletters and industry updates you have subscribed to
• Provide information about our services, projects, and capabilities
• Improve our website content, navigation, and user experience
• Analyze website traffic and usage patterns using aggregated analytics data
• Comply with legal obligations and enforce our terms
• Prevent fraud and ensure the security of our website

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Our website uses cookies — small text files stored on your device — to improve your experience and help us understand how visitors use our site.

Most browsers allow you to control cookies through their settings. Disabling cookies may affect the functionality of certain parts of our website.

We use a limited number of trusted third-party services to operate and improve our website:

These services operate under their own privacy policies. We select providers that maintain appropriate data protection standards.

Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Contact form submissions and inquiry data are retained for a reasonable period to follow up on business inquiries. Newsletter subscriber data is retained until you unsubscribe.

Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website is served over HTTPS with TLS encryption. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the following rights regarding your personal information:

• →Access: Request a copy of the personal information we hold about you.
• →Correction: Request that we correct inaccurate or incomplete information.
• →Deletion: Request that we delete your personal information, subject to certain legal exceptions.
• →Opt-out of marketing: Unsubscribe from our newsletter at any time by clicking the unsubscribe link in any email we send.
• →Data portability: Request your data in a structured, machine-readable format where technically feasible.

To exercise any of these rights, contact us at privacy@efiusa.com. We will respond within 30 days.

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe we have collected information from a child under 13, please contact us at privacy@efiusa.com.

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information.

Your CCPA Rights

• Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you, the categories of sources, our business or commercial purposes for collecting it, and the categories of third parties with whom we share it.
• Right to Delete: You may request deletion of your personal information, subject to certain exceptions.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
• Right to Opt-Out of Sale: We do not sell personal information. You therefore have no need to opt out of a sale of your personal information.

To submit a verifiable consumer request under CCPA, contact us at privacy@efiusa.com or call (307) 264-0309.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.